Shipping Policy

Shipping Rates

Shipping for standard latch hook kits are free to the United States, Canada, UK and Australia.

We do ship to most countries worldwide. All delivery locations not listed above will attract a flat rate fee of USD $7.95.

 

Delivery Times

Standard delivery times are currently 10 to 15 days.

All items will be shipped next business day. You will receive a tracking number to your nominated email address once the product(s) has shipped. 

For destinations where postal services are heavily affected by COVID-19, delays of 1-2 weeks may be expected.

Any postal delays once product is shipped are outside our control. If you have any concerns about your package please send an email with our query to help@heartfulcrafts.com.

 

Additional Policies

We cannot deliver to some countries and states, including HI, AK.
We cannot deliver to P.O. Boxes or military bases at this time.
Once the tracking on your shipment shows "DELIVERED", unfortunately we can no longer reimburse you for lost shipments.